When we clean, we aim to scrub, wipe, dust, mop, or vacuum every surface in your home. That's why we clean from the ceiling to the floor, moving from left to right throughout the room, so no surface gets forgotten or left dirty.

It starts when we arrive, with the booties we put on our shoes so that no contaminants come into your home. We begin at the kitchen, move to the master bath, then work our way through the home from there. We dust shelves, baseboards, cabinets, dressers, and any other surface in need. We then wipe and sanitize light switches, doorknobs, counters, coffee tables, and every appropriate area. In the bathrooms, we scrub the shower stalls, bathtubs, toilets and sanitize sinks. We then damp mop and vacuum all flooring throughout the home. Before we leave we take all trash that we have collected thru the home and put it in your garbage can for you.

We want you to enjoy your family without having to worry about cleaning, so let us do it for you.

If there are any requests, problems, or things that you want to make sure we keep doing, please let us know!  If you want us to make sure we empty the shredder in the office or close the blinds thru-out your home before we leave, it would be our pleasure.  We cannot do these things if you never mention them though, so please help us personalize our services to fit your needs and keep an open line of communication.  We have a clean home guarantee so please let us know if there is anything you are unhappy with within 24 hours, and we will come fix it right away!

We have fully researched all our cleaning products and equipment and have chosen them for a reason. If you ever have any questions about a product we use, please call the office, or request an SDS sheet to be left at your next cleaning and we will be happy to provide one. If there are any special products you would like for your cleaning tech to use, please know that we are not liable for any accidents that might occur due to them not being professionally trained on that product.

We are not able to clean up after your pet’s potty accidents, bodily fluids, mold, or any other type of hazardous material. We are not able to clean anything higher than what can be reached on a one-step ladder, which must be provided by you, or climb on top of various surfaces to reach high areas. We cannot move furniture or appliances over 25 pounds but will reach as far under as we are able with our vacuums. Our employee safety and your home’s care are the most important thing to us, so we appreciate your understanding.

We aim to please, so special projects are always welcome.  Some popular examples of requests are organization, fridge interiors, steam cleaning, sweeping patios, and washing curtains. Simply email or text with your special requests so we can make sure there is room on the schedule during your regular cleaning for any extra time needed.  All special projects are billed at the standard $40/man-hour rate.  If you would like to trade off and skip a room of your home to accommodate the request for budgeting/time purposes, just let us know what room(s) you are trading for.

We absolutely adore pets and your fur-babies, sometimes they are the only “people” we get to see during the day! While we are pet-friendly, if your pets do not handle unfamiliar people well or are escape artists, it may be a good idea to secure them in a crate or locked room prior to the house cleaner's arrival.  This will also help prevent them from getting under foot of the cleaner. If they are free thru-out the home then please know that any pawprints, smudges or accidents in rooms that were already cleaned, will not be recleaned. We are also not responsible for any damage to your home that they might cause while we are there.

If you or a family member get sick with a contagious illness (i.e. COVID, the flu, a cold, etc.) please call and reschedule your cleaning.  Even though we disinfect your home, it is possible that we might transport germs to the next home or become sick ourselves.  To be fair to all parties, please wait until everyone in the home is well again and we will do the same to protect you and your family.

Our normal work days are Monday through Friday from 8:00am to 5:00pm.  We work from a very tight schedule and recommend the same time and weekday for your cleaning to create consistency and convenience for everyone.  We understand that life happens, and we will gladly move any scheduled clean to a time that works better for your needs, but please let us know when you find out that you’ll need to move or cancel your cleaning so we can get it switched as soon as possible.  So we can better serve our customers, we have a cancellation policy of anything less than 24-hour notice subject to a $60 fee.  We also charge a $120 fee if there is no notice of a cancellation, or we are locked out and cannot complete the cleaning.

It is not necessary to be at home while we clean, and we prefer it if possible so that we stay out of your family’s way.  If you are on a regular cleaning schedule, we can also keep your key locked in the office so there is no worry of your cleaning tech being locked out. If no one plans on being home when we arrive, we will need to know beforehand where the key is or if it will be kept unlocked and we can simply lock the door behind us. 

We are licensed, bonded, insured, drug tested and do background checks on our employees. We do the hard work on the backend so that you can be comfortable knowing that your home will be taken care of. While we appreciate that you might love our cleaning techs, they are not for hire outside of our company. We have taken great care in interviewing, training, and developing our techs so we take this very seriously. Any client that tries to solicit our techs will result in the immediate termination of their services. If there is a breach of the non-solicitation agreement, understand that there will be a finder’s fee of $3,000 due to AMS for hiring our employee for your own private service.

We are here to cater to your needs, so we accept cash, check or credit card.  We prefer checks because it is easier to keep track of transactions, you can simply leave the payment on the kitchen counter for your cleaning tech to collect.  Please be aware there is a $35 bank fee for any returned check.  We expect payment the day of your cleanings and we can set up recurring payments on credit card if you would prefer. Every 7 days payment is not received your account will incur a $25 late fee. That is the last thing we want to do so please make sure your account is always up to date.

Every home is different, so they all require different lengths of time to complete, different products and equipment that need to be used, and therefore all estimate are just that, an estimate. We will quote the time and price that we think it we will be able to complete the cleaning but until we actually start we won't know for sure. A home with pets, children, or even plenty of windows can all require more cleaning time. If the price that we quoted does not reflect the time or products that we use, it will be changed accordingly. All prices include cleaning products and equipment used, travel cost to client's home, and no hidden fees.

The first cleaning is always considered a deep clean because it allows us to thoroughly clean the home the first time and simply maintain that level of clean thereafter. Since it usually takes 50-100% longer than the recurring cleans afterward, the first clean is also 50-100% more, depending on length of cleaning. For those reasons, a $120 deposit that is applied to the total payment is to be paid at least 48 hours before services.

SPECIALS

$25 off your next cleaning for every referral that uses our service

ADD-ONS WE OFFER

Linen Change - included if clean set of sheets are left on the bed to be changed

Windows - $5 per window

Laundry - $25 add'l

Dishes With a Dishwasher - $25 add'l

Inside of Fridge - $45 add'l

Move-In or Move-Out - $10 extra an hour